Booking Conditions

1. Deposits & Tickets

Unless specified, all deposits paid and tickets purchased/issued are non-refundable. In case of cancellation or no-show (failure to arrive at departure airport on time), bookings are non-changeable before or after departure. Once flights are reserved, bookings/tickets are non-transferable to any other person. Issued tickets are also not re-routable.

2. Price Changes

If you are reserving a flight by making an advance partial payment (initial deposit), please note that fare/taxes may increase at any time without prior notice. The price is not guaranteed unless the ticket is issued because the airline/consolidator has the right to increase the price due to any reason. We always recommend you pay ASAP to avoid this situation. If you cancel your reservation due to any reason, the paid deposit(s) will be non-refundable.

3. Checking Flight Details

It is your responsibility to check all details are correct: passenger names (exactly as appearing on passport/travel docs), travelling dates, transit time, origin & destination, stopover, baggage allowance, and other flight information. Once the ticket is issued, no changes can be made unless specified.

4. Passport, Visa & Immigration Requirements

You are responsible for checking all these items. You must consult with the relevant Embassy/Consulate well before departure for up-to-date information as requirements may change. We regret we cannot accept liability for any transit visa issues or if you are refused to board the flight or cannot clear immigration.

5. Reconfirming Flights

It is your responsibility to reconfirm your flights at least 72 hours before departure with your travel agent or the relevant airline directly. The company will not be liable for any additional costs due to your failure to reconfirm your flights.

6. Insurance and Baggage

We strongly recommend that you purchase comprehensive travel insurance. We do not accept any claim for lost, stolen, or damaged baggage. You must contact the relevant airline directly in that case.

7. Health & Vaccination Requirements

You are responsible for checking and complying with all health and vaccination requirements for your destination. Some countries require proof of certain vaccinations. Consult your doctor or travel clinic at least 8 weeks before departure.

8. Special Requests

If you have any special requests (meal preference, seat allocation, wheelchair assistance, etc.), please advise us at the time of booking. We will try our best to fulfill these by passing the request to the relevant airlines, but we cannot guarantee fulfillment.

9. Cancellation Policy

Cancellation policies vary by service provider. Please refer to your booking confirmation for specific terms. General guidelines:

• 60+ days before departure: Partial refund may apply
• 30-59 days before departure: Limited refund available
• Less than 30 days before departure: Usually non-refundable

Deposits are generally non-refundable. We strongly recommend purchasing comprehensive travel insurance to protect your investment.

10. Changes to Bookings

Any changes to confirmed bookings (dates, names, routes) may incur fees from airlines or suppliers. Change fees and fare differences will apply. Name changes are generally not permitted on flight bookings.

11. Force Majeure

SkyBridge Travels acts as an intermediary for airlines, hotels, tour operators, and other service providers. We are not liable for any delays, cancellations, injuries, losses, or damages caused by third-party providers or circumstances beyond our reasonable control, including but not limited to: weather, natural disasters, pandemics, war, terrorism, strikes, or government restrictions.